Kestrel® Tune-up & Calibration Services
Get the answer to this and other questions at NK's:
While the Kestrel Meters are pretty neat “gadgets”,
the engineers who started NK know that they need to be reliable
and accurate. Since the majority of users are utilizing their unit
to make decisions about how to do their jobs safely and effectively,
we believe that it’s absolutely essential that their Kestrel
Pocket Weather Meter is the most accurate hand-held weather instrument
All of our measurements are traceable to the
National Institute of Standards and Technology (NIST), ensuring the
highest level of reliability. Just like a car goes into the shop for an oil change and lube,
we offer Tune-Ups for each Kestrel model. For users who must ensure that their Kestrel
is operating within specifications, we offer Factory Calibration
and Certification services for any Kestrel. For users who require
documentation, we also offer fully-documented NIST-traceable
calibration services. Kestrel Meters can be quickly recalibrated
in the field, as well.
Warranty and Lifetime Product Support
We also believe that a Kestrel Meter should last
for a long time, and offer services to keep units reliable and
accurate for years to come. Our Warranty and Lifetime Product Support
Policies were structured with these beliefs in mind.
Kestrel's 5-Year Warranty
NK does not believe in "disposable electronics." We
know our products don't lead a pampered life, and we design them
for years of performance in tough conditions. We guarantee
every NK product to be free of defects in materials and workmanship
for a period of FIVE YEARS from your date of purchase, and offer
a 30-day satisfaction guarantee.
Lifetime Customer Care
After the regular warranty expires, NK covers every Kestrel FOR
LIFE with our Customer Care Warranty Program, which allows users
to trade in a used or damaged Kestrel, no matter the age or condition, and receive a discount on a replacement product.