Cox-Vox®

For shipments outside the U.S. please contact an appropriate distributor. NK does not ship orders to countries with an authorized distributor.

Overview   Features & Specifications   More Info   Accessories & Components   Support   Buy Now

Support Summary

NK does not believe in "disposable electronics." We know our products don't lead a pampered life, and we design them for years of performance in tough conditions. We guarantee every NK product to be free of defects in materials and workmanship for a period of TWO YEARS from your date of purchase. We will repair or replace any defective product or part when notified within the warranty period, and will return the product via domestic ground shipping at no charge. The following issues do not result from a manufacturing defect and are not covered under this warranty:

  • Damage due to improper use or neglect (including corrosion)
  • Damage resulting from severe impact, crushing or mechanical harm
  • Modifications or attempted repairs by someone other than an authorized NK repair agent
  • Normal wear and tear
  • Failed batteries

View Our Entire Support Page Here

Return Authorization

CLICK HERE to visit our return authorization page,
where you can fill out a return/repair form.

We recommend you use a method of shipment which enables you to track your product to our receiving department. If you wish NK to send you a prepaid UPS return label, please check the appropriate box at the bottom of this form (Cambridge Aero repairs ineligible). If requesting warranty service on a product not registered in our warranty database, please provide proof of your purchase. Item must have been purchased within warranty period to qualify for warranty services.

Warranty Coverage Lookup

Enter the Serial Number of your NK product to determine warranty coverage.

Product:
Serial Number:

Contact Customer Support

Repairs
repairs@nkhome.com

Phone
610-447-1555
Mon-Thu, 9am-5pm ET & Fri, 9am-4pm ET

Technical Support
techsupport@nkhome.com

Fax
610-447-1577